Now almost 6 months into renting I’m retracting. Customer service is great but they are not honest about pricing. I am hopeful that this issue will get resolved and hope to get a response as to how it will be dealt with. in fact, the experience has always been superb and the staff always very helpful - up until today. Find out what genuine customers have said about kangarooselfstorage.co.uk. Their professionalism, etiquette, interaction with me in a friendly- helpful, and positive way was magnificent. Product or Service Mentioned: Extra Space Storage Storage Unit. We have an improved way for customers to interact with employees in a safe and clean environment. 733 10th Ave SE, Hickory, NC 28602, United States. She gave me my password to the elevator. They then told me well maybe it was a language barrier. Thanks Henry for assisting me and making the move easy! Will storage facilities match the price if I find a cheaper self storage quote? Minimum 10 characters Would you like to add a photos or videos? Share Report Copy. I was moving my things into storage to move in with my family after trying to take my own life. Learn more. The Location Manager, Monica Guerra, was not only rude, but very inappropriate. They were very helpful and kind. Access Self Storage. Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. 252 Newport Street, Brooklyn location:minutes agoDo not rent from this facility. I had a horrible experience at the Extra Storage Space located at 3095 SW 39th Ave. Miami FL 33146. Panic sat in but the customer service rep and the property manger quickly handled the situation and took care of me as a client. He is also keeping Extra Storage reputation above others at heart.Sincerely,D. The customer service is great because the pricing continues to increase the longer you remain a customer. Use this comments board to leave complaints and reviews about Extra Space Storage. * One or more of these files was not uploaded due to an invalid file type. I came to Extra Space Storage Storage at 2700 Whitney Place 2700 District Heights, MD 20747 during a very difficult point in my life. Because of the happy people that are hired and work at Extra Space Storage, an awesome atmosphere of teamwork and cooperation is apparent at all of the many stores I had the opportunity to visit within the company. They care about you and your family and the balance of work and home is better than other sales and service jobs. 20 Acorn St, Fredericton, NB E3C 2M5 Tel: 506 406 … She was helpful and patient. I normally don't take items to storage my son-in-law does. Upon our arrival at the location, the manager would not let the scheduled Pod Storage on site. Reviewer15239176 Sign in to contact user. New Brunswick. Extra Space Storage Reviews. OpenCompany. I started using Extra Space about a year ago. Share Report. It seems that God had other plans and my planned failed. ‘Quality storage facility and top class on site support team’ The team at Chiswick consistently provide a helpful & efficient service. Kangaroo Self Storage Ltd Reviews. I packed up everything I did own and had it moved to a unit at Extra Space Storage, in Dallas, TX. https://bestcompany.com/storage-units/company/extra-space-storage Be Blessed and Be Safe! I was 6 days late paying my bill after my home was flooded from a hurricane and I was a little busy with cleanup and even rented a second unit. They like to take yr payment before it's due and very pridefulof their poor facility…. I was impressed by … They engage in price gouging, stole expensive items from my unit, stole personal and legal documentation and allowed a stranger to access my personal paperwork thus exposing me to identity theft. There has also been times when he arrives on his golf cart to check on us and see if everything is fine. We just want you to know that of all the people that you have had working at this location that certain people stand above others on their own, and that person is Rex Hofeiter. Extra Space Storage Reviews 1.00 Rating 1 Reviews 0 % of reviewers recommend Extra Space Storage Company Reviews Questions Insights Visit Website Write Your review Tell us how Extra Space Storage made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Dec 13, 2020. We appreciate and are aware of how safe we feel when he is around, and keeping the grounds clean which is an extra plus for us. Overview Overview. The experience i have had with extra space storage in modesto,ca is 5 stars.Melissa helped me very much and i felt safe to leave my things here.if your looking for a good,reliable,safe place to store your things this is the place to come. There are 43 customers that Urban Locker Self Storage, rating them as excellent. When we asked the manager how we could resolve this topic in an amicable way, she threatened and called the police to remove us off the property, when the only aggressor in this situation was the manager herself. Would you like to add a photos or videos? Strengthen your review by uploading photos & videos. Extra Space Storage ranks 55 of 586 in Moving and Storage category. I have a large storage space at this location, and I have never had an issue with staff, managers, etc. Big Yellow Self Storage: For more information on Big Yellow's policy of not accepting 3rd party insurance, please speak to the relevant store team or their Customer Service Team on freephone 0800 783 4949. My morning started out wrong. My experience with Angel at Extra Space Storage was very pleasant..I 10 Antoine location..she was very thorough explaining everything and very friendly..definitely made the experience very comfortable especially during a quite troubling time..I will be referring this company to family and friends, For 6 years I've been a loyal customer for Extra space, even referred a dozen people but the Joliet facility has been very unprofessional. I spoke to a lady names Syomata, which I must say is very unprofessional, very confrontational and quite ghetto. Please take a second to share your feedback and see what our customers are saying about us. The worst part is the mice. Extra Space Storage Cons: No free month and not getting the credit for early leave. 1.1k Salaries. Thank you. Would recommend them to anyone who needs storage. I had the wrong storage unit. I would like to rave about the service recieved at edmund,ok s bdwy location. He also, somehow, encouraged us that we should occupy an additional vacant storage space, and so what was supposedly going to be a temporary storage space has been stretched to a longer period. Extra Space Storage 2100 S. State Rd 7 Fort Lauderdale David, the manager, was polite, accommodating, and very professional when renting our units in June 2020, earning our business immediately. The storage units are high quality … 1.2k Reviews. I told her I wanted to write a review for the being such a kind person. Extra Space Storage is pleased to announce that we've been recognized with a Glassdoor Employees' Choice Award for the Best Places to Work in 2020. ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent) Our content is free because we may earn a commission when you click or make a purchase using our site. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. You certainly have … I was thankful and appreciative for the extra help!. She not only raised her voice on multiple occasions, she personally confronted the delivery man and told him to get off the property, but she also stated that we were “wasting her time” and yelled at us to get off the property. We like that he knows many of the people by name and is able to talk to others so easily. We want to be safe when we are loading or unloading items into our spaces. The property manager was very helpful as well and he assisted me. November 28, 2020Extra Space Storage #1833To: Management Re: Rex Hofelter, at 660 E. Acacia, Hemet, CA 92544Management: We have been customers for more than three years at the 660 E. Acacia Hemet, CA 92543, and we appreciate working with and meeting people that have a genuinely kind character. They care about you and your family and the balance of work and home is better than other sales and service jobs. I was late one day one month and instead of calling me and telling me I was a day late on my payment, they left me a voicemail that my storage unit had been broken into. This is a unit at Liberty St. Quincy MA. Absolutely fantastic service from Janine! Jobs; Companies; Salaries; Interviews; Search. We think this is the fairest way to compare so that when you look at this list and see what our opinions are, you can truly know which method of extra space storage is the best for what you need. I obtained a new storage unit and accommodated me with a unit that met my budget and storage need. You will be contacted by email to verify your review. Canstar Blue’s 2020 self-storage review has seen National Storage, Storage King and Kennards Self Storage rated on quality of storage, safety & security, accessibility, convenient location, customer service, value for money and overall satisfaction. Leave this blank if you'd like to publish your review anonymously. She took the time to go upstairs with me to make sure I got on the elevator, called my phone, and correctly lock the unit. Not a good way to do business is to lie to your customer's. Extra Space Storage — Management and staff continuously engaging in harassments, discrimination, extortion and hate … 195 Inter­views. View All num of num Close (Esc) See All Photos See All Photos. I use storages regularly for home and business. Extra Space Storage has gone the extra mile to design a training program that is a perfect combination of hands on and computer learning. I had a crazy incident were the keys to my storage unit were taken and it was after hours. I had saved the message and had them listen to it and one guy said it did say that and told the other guy it was your voice, your name and that the message was that my unit had been broken into. Urban Locker Self Storage has collected 47 reviews with an average score of 4.60. No wonder everyones is trying to sue them, not only do they steal your money the raise the price all the time. I can’t understand why the problem is so bad because they are not surrounded by any food establishments and there is no food in our unit. As a compliant customer, I am appalled with the mistreatment and non existing customer service from the Location Manager. 228 Jobs. Storage From R290 per month All of your storage requirements, secure under one roof. View locations Extra Space Storage Reviews. . & N. Parfitt. Rex’s character is genuine, and your company should be proud of having him be part of your team, and in keeping him because it is so rare to have a person that goes out of his way to be kind and helpful to others. We have also reported that certain peculiar people are roaming around the property, and he makes note of anything unusual. I was frustrated already because of a previous event earlier that day. I initially reviewed this storage space and gave them a 5 star. Attic Self Storage Reviews. This property nice clean and out of the way. I had to go to the office Ms. Ramona Williams was extremely helpful. Find office space Branches We offer storage and Flexi Office facilities in Gauteng, KwaZulu-Natal and the Western Cape. Storage price should not be the only factor considered, always look at the facilities on offer, reviews from current customers as well as location, convenience etc. 479 Benefits. We found a dead mouse a few months ago and now there are mice droppings from the front to the back of the storage space. I accidently left my phone in the unit. Renewal of insurastore.com Insurance: We understand that renewals and extensions of existing insurastore.com policies for Big Yellow and Safestore may not be accepted. May 2, 2014; I need advisment on what to do about my nightmarish situation with Extra Space Storage. I said no way and have since moved my belongings out. Thank you so much!! This is a pretty shady business practice in my opinion. Read 1 more review about Access Self Storage Only the latest review will count in the company's TrustScore fionn hannd 1 review. 109 Photos. PLEASE, SOMEONE HELP!!! He always seems to be moving all around the property either sweeping or blowing the grounds or checking with people on the status of storage. Advertisement. Company Overview Locations FAQ. Reason of review: not first month free; no credit for leaving early like they said; reference to an electronic contract that I never received.. Monetary Loss: $465. Storage facility offices will be open with a number of safety enhanceme…" Extra Space Storage Storage Units Review. Thanks Extra Storage was very helpful…Thanks For Everything! If a new customer is being shown a vacant space, he often introduces us to them. Eufuma is the professional that every business would desire! The price was initially reasonable now they are increasing my rent by over $60. Extra Space Storage Reviews (15) Add a review. Add a Review. Real reviews from real people. Brittany and dierek have exceeded my expectation during the intake session. Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience. I had lost my job and decided to move in with a family member in February of 2013. Having nothing to do with late fee, the monthly cost of the unit will INCREASE if you make your purchase online. 0 stars, The worst service. Thanks Extra Storage was very helpful over the phone. Complaints & Reviews. My pricing was increased by almost 25% once I got the unit. Reviews. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 340 reviews. Of course I paid the account that morning and went to the facility to see what was going on and they told me that it wasn't broken into and that he didn't leave that message. Only the latest review will count in the company's TrustScore. I didn't know how to use the lock correctly. Find out what genuine customers have said about atticstorage.co.uk. It hasn’t been a year yet. Dieppe. © 2020 Trustpilot A/S. Founded in Utah in 1977, Extra Space Storage is a self-administered and self-managed real estate investment trust (REIT) with the second largest network of self-storage facilities … We need your email address to verify that your review is genuine. Minimum 10 characters Would you like to add a photos or videos? Preferred solution: Price reduction. Professional service and the quote is competitive fair. It's frustrating, so much so, we're moving out to ensure we don't keep getting increases for the same unit that was sold to us at less than $200 on contract but end up being well over that every month. Strengthen your review by … A free inside look at company reviews and salaries posted anonymously by employees. I am afraid to open some of my boxes for fear that the creatures have made a home there. Let Extra Space Storage lessen the stress of Moving I recently moved out of the house in a local town nearby and had a lot of furniture to store. Real reviews from real people. Extra Space Storage. Len's Self Storage Reviews 4.88 Rating 897 Reviews 99 % of reviewers recommend Len's Self Storage Company Reviews Info Visit Website Phone: 0131 516 5447 Email: info@lenlothian.com Write Your review Tell us how Len's Self Storage made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. She saw I was upset. In most cases the answer is yes, there will be a number of factors involved including getting a like for like quote. To give you the most unbiased opinion on the extra space storage regarding Cloud devices, we looked at each one's offered features, their pros and cons, and lastly, their price. Leave a Review Fredericton. He has been the most helpful from all of the others, and he always brings a smile to our faces. 444 Adelard-Savoie Blvd, Dieppe, NB E1A 7E6 Tel: 506 802 7896. Moreover, when ask to speak to her personally - she was unwilling to assist us in our already scheduled delivery. Help future customers by talking about customer service, price, delivery, returns & refunds. I've had to throw away too much if my property because of the rats eating through my important legal papers and I've had to suffer from the mold that grew on my personal items. Quality Employee with Extra Storage where reputation above others at heart. Extra Space Storage Pros: Cleanliness. I suggest folks go to the office or use a more honest facility from the start. Thanks! The managementkeeps trying to charge my account before my payment Is due and they don't seem to care about the poor conditions, couldn't even offer a discount, just unprofessional. Extra Space Asia Self Storage - - Rated 3.3 based on 1 Review "Convenient and Hassle free. Get storage now Flexi Offices From R990 per month Affordable, unserviced offices available on flexible agreements. Insurance on stored items is included. 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For in self-storage seems that God had other plans and my planned failed there is no doubt that you had...