• Flight Check-in
  • What to Bring
  • Currency & Exchange

Flight Check-in

Flying from the US to Cuba for the purpose of tourism is not permitted. There are 12 permitted reasons for travel to Cuba for passengers originating in the US. Please check the Federal regulations on Cuba frequently asked questions for a complete listing. Your travel must fall within one of the 12 permitted reasons.

Cuban-born passengers have special visa and documentation requirements, and should contact a Cuban consulate for details.

All passengers must obtain a Cuban travel visa (also known as a travel card) prior to boarding a flight to Cuba. The visa may be purchased from the airline prior to boarding your final flight to Cuba.

Your ticket price includes up to 30 days of mandatory Cuban medical insurance. In order to prove coverage, and do receive health care, you must keep your airline boarding pass with you at all times while in Cuba.

Please make sure to contact your airline flight provider about purchasing your visa to pick up at the check in counter the day of your departure.


Airlines may adjust flight numbers and schedules without advance notice. Always contact the airline(s) directly prior to each flight departure to reconfirm reservations, and verify timing.


If you lose your Cuban visa while in Cuba, you will be required to purchase a new one, prior to departure, at the current rate. YOU CANNOT LEAVE CUBA WITHOUT A TRAVEL VISA. You will then proceed through security (TSA) and on to your assigned terminal for your flight.

We recommend that if you are checking luggage make sure to have a name tag on your bag. We strongly recommend placing some distinguishing marker on your bag, for example a bright colored ribbon or colored duct tape to help you distinguish your bag at the baggage claim.

* Conscious Cuba strongly suggests that you pack any kind of prescription medication in your carry on luggage, so that it is readily available at your first convenience.

  • – Reconfirm your flights within 24 hours prior to departure.
  • – Double check and be sure you have all necessary identification, travel documents, and required vaccinations prior to your departure.
  • – Visit https://bags.amadeus.com/ to learn about each airlines baggage policy.

What to Bring

In Cuba, things aren’t as readily available as most travelers are accustomed to. As a result, it can be challenging to find specific items in a pinch. When traveling to Cuba, you should bring what you need in daily life. That way the comforts that you regularly enjoy and require will be at hand.

Some items to consider bringing are:

  • Walking shoes
  • ​​​Hat for sun
  • ​​​Sunblock
  • Shaving cream
  • ​​​Razor
  • ​​​​Sunglasses
  • Contacts & contact lens solution
  • Toothpaste​​​
  • Dental floss
  • Bandages
  • ​​​​Creams & ointments
  • ​​Toothbrush
  • Reading material​​​
  • Toilet paper
  • ​​​Peptobismol
  • Feminine hygiene products
  • ​Over-the-counter drugs
  • ​Hand sanitizer
  • Small snacks (almonds, granola bars, electrolyte packs)​​
  • Tums/antacids

* It is a good idea to carry hand sanitizer and toilet paper with you outside the hotel as these items are not readily available at smaller establishments.

Attire for trip

For the trip, we recommend packing clothes that are light and breathable and a light sweater for the evenings when it may get a little cooler. Raincoats and umbrellas are also advisable during the rainy season (May to October).


The most common electrical voltage in Cuba is 110 volts, although some hotels use 220 volts. Your hotel will have the same outlets as in the Unites States.

Internet and WIFI

Many hotels in Havana have WIFI, a business center with internet access, or both. WIFI is available either by the hour or by the day, and Internet access in business centers is charged by the hour. WIFI hourly rates are around CUC$7. A full day of WIFI around CUC$30. You can access the internet on a smartphone, tablet, or computer. There is no cell phone service for American phones but your Conscious Cuba tour leader will have a cell phone for use in case of emergency.


Travelers may bring digital cameras, small video cameras, and smart phones into Cuba. Satellite phones are not allowed in Cuba.

Currency & Exchange

There are two kinds of currencies in Cuba but you will only be using the Cuban Convertible Peso (CUC). Please note due to the embargo, you will pay an extra 10% tax when exchanging US dollars into Cuban CUCs. We recommend you ordering Euros for your trip to avoid paying this additional charge when exchanging money.

Money should only be changed at official exchange bureaux or banks to avoid scams or confusing the two currencies. You will be able to exchange money at the hotel. Do not exchange currency on the streets, even if you are offered a seemingly better deal.

With regard to the use of Credit or Debit cards in Cuba the following applies: No card issued by a bank that has any connection with the United States will be accepted in Cuba. MasterCard announced on March 1st 2015, that they have lifted the block on U.S. bank-card transactions in Cuba. Please note we DO NOT recommend you rely solely on the use of credit card because this has been a very recent change and most places will most likely not be accepting or be equipped to accept credit cards yet. As we have learned, just because a restriction has been lifted does not mean its has been made possible in Cuba.